I have worked at Shaw's in Taunton for the last 6 years. That's 6 boring years of customer service. I'm not saying this is my dream job by any means, I'm just saying I'm qualified for it! Here are some of the items on the list of qualifications:
Outstanding communication skills – “I received a D in COMM130, D’s get Degrees!”
Bi-lingual skills in Spanish a plus – “eu nao falo espanhol!”
Must possess strong negotiation skills – “you want 10 dollars for that? I’ll give you 20 &that’s final!”
Ability to identify needs and offer solutions – “sorry sir, that sounds like a problem you’ll have to resolve on your own”
Excellent written and oral communication skills “sO shooD I tipe lyke thiS?”
A high degree of professionalism/ability to interact with callers in a professional manner – “sure, can I get you anything else , ******bag”
Strong computer skills including Microsoft office suite—“I just upgraded to windows 95”
On a more serious note, I feel as though this is a job I can obtain with me excellent intrapersonal skills, knowledge of the company, enthusiasm to learn, and ability to pick up new information quickly!



